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FAQ's

 

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QUESTION: How does ArborSoftWorx compare to other "industry" software?

ANSWER: ArborSoftWorx has more features than other software costing several times it's price.  It is "software with brains" developed by computer engineers.  No other product has it's streamlined design that eliminates the need for all the confusing screens you see in other products.  Our engineers spend their time adding solid functionality, not unnecessary animations, or gimmicks.  ArborSoftWorx is much more robust and powerful than any product available on the market.

QUESTION: Does ArborSoftWorx require formal training to learn the program?

ANSWER: It is not a requirement.  Many of our users have told us that they were amazed at how quickly they came up to speed in using ArborSoftWorx in just a few days.  The On-Line help system provides the information you need to know in plain English, and provides step-by-step instructions.  Clients who have chosen on-site instruction felt that they were able to increase their productivity during the training sessions.  On-site post-installation consultation is also available.

Personal one-on-one on-site training is available from our staff of trainers, and recommended for large sites.

QUESTION: Can we import our data into ArborSoftWorx and avoid losing precious historical data?

ANSWER: Creative Automation Solutions is the only industry software provider that has the engineering expertise to convert data from an existing electronic computer system to ArborSoftWorx.  Nobody has converted more data from more software systems than our staff of knowledgeable engineers. Our engineers have converted data for their clients from the following systems: ArborGold, SCS (Service Communication Software), The Service Solution (TSS), Arbor Computing Systems, Arbor Pro, El Software, Poinsettia, The Lawn Assistant, QUAD, Scout, Act!, QuickBooks, PeachTree, MYOB, and many others.

Once our clients have converted from another system, they stay, because ArborSoftWorx delivers the benefits, functionality, and features they expect.

QUESTION: Does ArborSoftWorx support Field Devices?

ANSWER: Easily export and import data to field LapTops or Pen-based PCs with the only 100% accurate DataSync Option. Create and print professional looking Proposals in the field, then synchronize your completed work back to the office.

Wired and wireless networks, virtual networks and remote communications are supported methods of data access for Field Devices. 

Imagine the possibilities with the growing number of hot-spots in your area.  With this wireless technology you can eliminate the need for synchronization and work with your data live over a secure network connection.

QUESTION: Can ArborSoftWorx post transactions to Quickbooks or other standard Accounting Packages?

ANSWER: ArborSoftWorx is the only product on the market today that has fully integrated receivables eliminating the need for posting to a 3rd Party Accounting Package. The QuickBooks Posting Option is available for clients who wish to post their accounting transactions to QuickBooks.

QUESTION: Can ArborSoftWorx maintain street tree inventories for a municipality?

ANSWER: Creative Automation Solutions, Inc. has addressed the unique needs of small cities, townships and municipalities with their Municipal suite of product offerings.  Click on the Municipal link for further information.

QUESTION: Can ArborSoftWorx produce the chemical reporting for my state?

ANSWER: ArborSoftWorx is the only product on the market today that has incorporated state chemical reporting requirements as a standard feature.

QUESTION: What are the hardware and software requirements?

ANSWER: ArborSoftWorx requires at least a Pentium-based computer, 256Mb RAM, 100Mb hard disc space, and is supported on Windows 95, 98, 2000, NT,  XP and Linux platforms.  Peer-to-Peer networks and multi-user networks with a dedicated server are both supported.  Windows XP Professional is the recommended client operating system.

QUESTION: Do you provide computer hardware and networking solutions?

ANSWER: We are Value Added Resellers (VAR) for award-winning Dell, Motion, Toshiba and Fujitsu computers, and, Lexmark and Hewlett-Packard printers.  Our engineers are certified Windows Networking specialists.

 

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Bottom Line.  You Demand Results.  ArborSoftWorx® Delivers.

 

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