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Support


 

 
 

We are here to assist you every step of the way...

 

 
 

Product Support Plans

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Free Telephone Support for 30 days is included with your product purchase.

 
    
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Remote Support

 
 pcAnyWhere remote communications software is used to provide remote secure internet connection (I/P address) support to your system.  Our staff can upload upgrades directly to your system, upload forms modifications and provide training assistance.

Other secure connection methods such as Remote Desktop, GoToMyPC, CrossLoop may also be used.

 
bullet Extended Annual Support Policies  
 We strongly encourage all of our ArborSoftWorx customers to maintain a current Service Agreement, especially in the first year.  The cost is minimal and the benefits are great.

Extended annual support contracts are available for continued product version updates/upgrades, documentation updates, telephone and remote access support.

 
   
bullet FREE product upgrades are provided to all ArborSoftWorx customers who maintain a current Service Agreement.   
    
bullet FREE on-line support center via the World Wide Web is provided to all registered ArborSoftWorx users for answers to frequently asked questions, product downloads and upgrades.  

 

Support Hotline:

(410) 461-5858

 

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